Insights + Opinions

In my last blog post, Healthcare and ECM – What’s Up Doc? , I wrote about using ECM-based content analytics technology to help accelerate...

This is one of those industry-centric topics everyone can relate to … we all need healthcare and we’ll all use it at some point in our...

ECM and BPM evil doers beware! The days of creeping requirements … endless application rollout delays … one-size fits all user...

Do you listen to your customers? No, really! Of course, everyone answers “yes” when asked this question.  So much so … that the question...

I really wish I’d thought of this concept but I didn’t. It’s such a simple idea when you think about it … that there are two fundamental...

It’s that time of the year when all of the prognosticators, futurists and analysts break out the crystal balls and announce their...

In case you missed it, IBM announced today the acquisition of PSS Systems and you might be asking why. Organizations are striving for...

I did a joint webcast this week with InformationWeek on strategies to deal with information overload. On the webcast, we conducted a...

Trusted Information - How long do I keep information? In case you are wondering how the garage cleaning went last weekend, I filled...