Insights + Opinions

If you are in the healthcare industry, you know you are facing a number of significant challenges. First and foremost, you are being...

This is one of those industry-centric topics everyone can relate to … we all need healthcare and we’ll all use it at some point in our...

When I was a wee lad … back in the 60s … I used to rush home from elementary school to watch the re-runs on TV. This was long before...

As most of you know I have been periodically posting some of the really fascinating top 100 innovations of the past 100 years as part of...

Do you listen to your customers? No, really! Of course, everyone answers “yes” when asked this question.  So much so … that the question...

I really wish I’d thought of this concept but I didn’t. It’s such a simple idea when you think about it … that there are two fundamental...

How can the same technology used to play Jeopardy! give you better business insight? “The technology behind Watson represents the future...

Earlier in my professional career, I used to hit the snooze button 4 or 5 times every morning when the alarm went off. I did this for...